Effective Date: March 1, 2026 | Last Updated: May 14, 2026
Please read these Terms of Service carefully before using MemoryBase. By accessing or using our platform, you agree to be bound by these terms. If you do not agree, do not use the service.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User" or "you") and MemoryBase ("Company," "we," "us," or "our"). By creating an account, accessing, or using the MemoryBase platform and any associated services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Notice.
If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
MemoryBase provides a platform that enables users to synchronize and manage context data across AI chatbot interactions. The Service includes features for storing, organizing, retrieving, and managing conversational context, preferences, and related data to enhance AI chatbot experiences across platforms and sessions.
You must be at least 16 years old (or the minimum age of digital consent in your jurisdiction) to use MemoryBase. By using the Service, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.
To access certain features, you must create an account with accurate and complete information. You agree to update your information promptly if it changes.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at [email protected] if you suspect unauthorized access.
We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or if required by law.
You retain all ownership rights to the content you upload, synchronize, or create through the Service ("User Content"). By using the Service, you grant MemoryBase a limited, non-exclusive, worldwide license to process, store, and transmit your User Content solely for the purpose of providing and improving the Service.
You are solely responsible for your User Content. You represent and warrant that you have all necessary rights and permissions to upload and synchronize your content, and that your content does not violate any applicable law or third-party rights.
You agree not to upload, synchronize, or transmit content that:
You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:
The Service, including its design, features, functionality, software, text, graphics, logos, and trademarks, is owned by MemoryBase and protected by intellectual property laws. Nothing in these Terms grants you any right to use our intellectual property except as expressly permitted to use the Service.
MemoryBase integrates with various third-party AI chatbot platforms. We are not responsible for the content, policies, or practices of these third-party services. Your use of third-party platforms is governed by their respective terms and privacy policies. We make no representations or warranties regarding the availability, accuracy, or reliability of third-party integrations.
Certain features of the Service may require payment. Pricing, billing cycles, and payment terms will be presented to you at the time of purchase or subscription. All fees are stated in the applicable currency and are exclusive of taxes unless otherwise indicated.
Refund eligibility is governed by the specific plan or purchase terms. Unless otherwise stated or required by applicable law, fees are non-refundable.
We may modify our pricing with at least 30 days' prior notice. Continued use of the Service after the price change takes effect constitutes acceptance of the new pricing.
We strive to maintain high availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the Service at any time. For material changes that negatively affect your use, we will provide at least 30 days' notice where practicable. Scheduled maintenance windows will be communicated in advance.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MEMORYBASE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
You agree to indemnify, defend, and hold harmless MemoryBase and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or in connection with your use of the Service, your User Content, or your violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. For users in the European Union, mandatory consumer protection laws of your country of residence shall apply to the extent they provide greater protection.
Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within 30 days, either party may submit the dispute to binding arbitration under the rules of the American Arbitration Association, except where prohibited by local law. Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction.
You may terminate your account at any time through your account settings or by contacting [email protected]. Upon termination, your right to use the Service will cease immediately.
We may terminate or suspend your access to the Service immediately, without prior notice, for conduct that we believe violates these Terms, is harmful to other users or the Service, or for any other reason at our discretion.
Upon termination, we will delete your User Content in accordance with our data retention practices described in the Privacy Notice. Sections that by their nature should survive termination (including intellectual property, limitation of liability, indemnification, and dispute resolution) shall survive.
We reserve the right to modify these Terms at any time. We will notify you of material changes at least 30 days before the updated Terms take effect by email or through a prominent notice on the platform. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance. If you do not agree to the revised Terms, you must stop using the Service and may terminate your account.
If you have questions about these Terms, please contact us:
MemoryBase Legal Team Email: [email protected]